Terms & Conditions
We provide payment options which ensure we do not ever see (or store) your card details. We securely encypt our website and checkout with a 256-bit encrption secured by TrustWave. Until your order has been despatched to you, we reserve the right to cancel your order at any time, for any reason - this includes suspicion of fraud, pricing errors and other miscellaneous reasons.
We take fraud attempts very seriously, all attempts (usually failed) at fraudulent transactions will be reported as Cyber Crime to Action Fraud.
All content included on the website, such as software, text, graphics, logos, images and video clips, is the property of JP GAMES Ltd or its content suppliers and is protected by international copyright, authors' rights and database right laws.
You may not systematically or manually extract and/or re-use parts of the contents of the website without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without JP GAMES Ltd's express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without our express written consent. JP GAMES Ltd and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us immediately at the address provided below.
When you place an order to purchase a product from JP GAMES Ltd we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation Email"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you and not before. We reserve the right to refund any order we may be in any way fraudulent. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract. As previously mentioned the right to cancel any order at our discretion. If we cancel an order, it will be without charge to you and any payment already taken will be refunded immediately. Please note that orders containing products with pricing errors will be cancelled as part of this policy. (You can read more about this here at Citizens Advice).
In summary, the contract with you is not live until such time as we have sent you a despatched confirmation email.
Events beyond our reasonable controlWe will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts of England and Wales.