legal stuff

We collect and store your name, email, phone and address only. We do not store (and never will) your payment or credit card details - we use payment providers that do that for us so we don't have to.

We collect your information when you place an order or open an account to for two reasons. 1. To contact you to provide further information about despatch and to pass on to our delivery companies to ensure your items are delivered as expected. We also keep records of orders to provide tax and accounting history for HMRC and for VAT purposes. 

We will provide your details to the the postage company you chose to make your delivery on our behalf. The payment gateway that you choose to place your order with us will also hold your details independently from us. We have never and will never share your details with anyone else without your express consent. We also send anonymous data points to Google Analytics to allow us to understand our website and improve it for you, such as product name, pages visited and length of time spent.

We keep your order details for a maximum of 6 years after your last order, for tax and vat purposes only. 

You can ask to see the information we have about you. You can also ask us to change or delete it. If you have signed up to our newsletter, you can opt out at any time by clicking the unsubscribe link. 

You can use the links below to update your account data if it is not accurate.

Edit your information.
Change password.
Delivery & Payment Addresses.

If you wish for your account to be deleted, please contact us. Order information will remain on file for tax and VAT purposes for the required period. 

We provide payment options which ensure we do not ever see (or store) your card details. We secure our website and checkout with a 256-bit encryption. Until your order has been despatched to you, we reserve the right to cancel your order at any time, for any reason - this includes suspicion of fraud, pricing errors and other reasons.

We take fraud attempts very seriously, all attempts (usually failed) at fraudulent transactions will be reported as Cyber Crime to Action Fraud. 

All content included on the website, such as software, text, graphics, logos and images, is the property of JP GAMES Ltd or its content suppliers and is protected by international copyright, authors' rights and database right laws. 

You may not systematically or manually extract and/or re-use any content without our express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without our express written consent. You also may not create and/or publish your own database that features substantial (e.g. our prices and product listings) parts of this website without our express written consent.

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please contact us. 

When you place an order to purchase from JP GAMES Ltd we will send you an email confirming receipt of your order and the details of your order.

Your order represents an offer to us to purchase a product which is accepted by us when we send email confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation Email").

That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you and not before. We reserve the right to refund any order we may suspect to be in any way fraudulent. Any products on the same order which we have not confirmed in a Dispatch Confirmation Email to have been dispatched do not form part of that contract.

As previously mentioned we reserve the right to cancel any order for any reason including pricing errors. (You can read more about this here at Citizens Advice). If we cancel an order, it will be without charge to you and any payment already taken will be refunded immediately. 

In summary, the contract with you is not live until such time as we have sent you a despatched confirmation email. 

JP GAMES Ltd will be responsible for any losses you suffer as a result of us breaching these conditions if the losses were reasonably foreseeable to both you and us when you commenced using the website, or a contract for the sale of goods by us to you was formed. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed. 

We reserve the right to make changes to our website, policies and Terms and Conditions at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 

These conditions are governed by and construed in accordance with the laws of England and Wales, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts of England and Wales.